Shelf losses reduced
Reduce shelf losses
Potential to validate in PoC on priority zones, categories and store events.
Software layer that syncs your systems, augments your store
Deployed and open to visits at Carrefour Market BobignyDesigned in Paris, for Europe
Stores have more and more events to handle, with less fixed presence
Loss pressure keeps rising. Cameras, checkouts, alarms and EAS gates each raise their own alerts, in isolation: your equipment is not connected, and the data that would qualify the risk is lost.
- Shelves and sensitive zones
- Checkouts, cart flow and self-checkout
- Alarms, access and goods receiving
- Customer support, SCO and checkout
Darwin Retail turns your signals into smart alerts, to augment your teams
How it works
How a store signal becomes an intervention
Darwin Retail qualifies, prioritizes and orchestrates alerts to help augmented field agents and centralized support act at the right moment.
Store equipment
- Checkouts and self-checkout
- Video across the sales floor and docks
- Shopping carts
- Security, fire, refrigeration and access alarms
- EAS antennas
Darwin orchestration engine
- Qualify
- Prioritize
- Orchestrate
Your CCTV video, smooth and live, in the palm of your agents' hands.
Darwin also produces complete, contextualised data for audit, and operational data for decision makers.
Safety agent in store
Identifies the risk and steps in at the right moment, empowered with full information and full context: video clip, POS data, etc.
POS control manager · remote control centre
Brings vision and insights to your POS managers, to help limit risks and fluidify operations.
Store manager and director
Investigates, audits, retrieves a past event and collects store data.
The right mission, to the right person, at the right moment
Operating model
Darwin changes your operating model
Less fixed monitoring, more qualified and contextualised events handled.
Security agents and checkout staff
- See the whole store
- Live, enhanced video of the sales floor and the back areas.
- Act on qualified alerts
- Loss prevention, security and operational events, delivered with the video, the POS data and the context of your equipment.
- Gain new capabilities
- Computer vision, cross-checked data and alarms escalated to the right person.
Managers and controllers
- Investigate and audit in minutes
- Every custom event is recorded, searchable and ready to review.
- Steer store security with data
- Efficiency statistics and complete data to run the safety of your store.
- One platform, one dialogue
- All your equipment centralised: simpler exchanges with your teams and your suppliers.
Key figures · security
Transform the way you run your store
Our Darwin solution, developed in France, puts high-quality information into the hands of your agents and supervisors, to optimize how your sales floor is run.
- 12 security alerts per hour in an average store
- configurable rules and alerts
- up to30% reduction in unknown shrinkage
- up to40% gain in security agent efficiency
* Observed on a medium-sized pilot store, to be measured and adjusted for your site. ** For high-risk stores with security teams of several agents.
Business case
Immediate ROI, measured on 3 levers to make your equipment pay off
KPIs
SCO losses reduced
Reduce self-checkout losses
Depending on store equipment, SCO volume and exploitable event data.
Labor redeployed
Security, checkout, support
Optimized fixed presence or shared supervision across multiple stores.
- Less risk for staff Video evidence in hand, fewer physical interventions taken blind.
- Better customer experience Smoother interactions between teams and customers.
- Fewer complaints Fewer disputes, and fewer interventions called into question.
Software provider
Get more from the equipment you already own
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Plug and play
Darwin plugs into the installed estate through standard interfaces. No new camera and no proprietary connector as a prerequisite.
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With your trusted installer
Darwin is a software company. Your usual integrator installs and maintains the equipment; we deliver and operate the software layer.
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A solution tailored to your store
Use cases, rules and alerts are configured to your priorities, and evolve with them.
Physical server integrated in the store, data stays local
- No cloud
- Privacy by design
- European compliance
Runs 100 % in the store: nothing leaves, everything stays local
An integrated server processes video and events on site: exceptional fluidity, European compliance and the privacy of your data by design.
ROI study
Request an ROI study for your store format
To estimate Darwin Retail potential, we review annual revenue, POS count, SCO footprint, security organization, opening hours, current costs, existing systems and store configuration.
contact@darwin-retail.com